Privacy Policy

1. Introduction

Aussie Brokers ("we", "us", or "our") operates the website rele.one (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

We are committed to protecting your privacy in accordance with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth).

2. Information We Collect

Information You Provide

When you use our callback request feature or contact forms, we may collect:

• Your name
• Phone number
• Email address
• Any message or inquiry details you provide

Information Automatically Collected

When you visit our website, we automatically collect certain information including:

• Browser type and version
• Pages visited and time spent on pages
• Referring website addresses
• Device information

We use lightweight, privacy-respecting analytics that store data locally in your browser. No personal data is sent to third-party analytics services.

3. How We Use Your Information

We use the information we collect to:

• Facilitate connections between you and mortgage brokers
• Respond to your inquiries and requests
• Improve our website and services
• Send you relevant information if you have opted in
• Comply with legal obligations

4. Information Sharing

We may share your information with:

• Mortgage Brokers: When you request a callback or contact a broker through our platform, your contact details are shared with that broker
• Service Providers: Third parties who assist us in operating our website
• Legal Requirements: When required by law or to protect our rights

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.

6. Your Rights

Under Australian privacy law, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Opt out of marketing communications

To exercise these rights, please contact us using the details below.

7. Third-Party Links

Our website contains links to mortgage brokers' profiles and external websites. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies.

8. Cookies

We use essential cookies to ensure our website functions correctly. We use localStorage for analytics purposes, which does not track you across other websites.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Email: privacy@rele.one